We have placed the funds on hold because we noticed that you’re a new E-Transfer seller and will need time to build a track record of sales. The payment has been received and is currently reflected in your pending balance. The funds will become available once the order has been fulfilled and the transaction is completed.

Here’s what you can do to get your money sooner

Provide shipment information

• Add a valid tracking number and your money will be released after you’ve uploaded tracking information and we can confirm your item was shipped.